Time clock & payroll hours export
Download recorded hours as CSV for spreadsheets or your payroll provider. Choose a standard file or customize columns, employee IDs, dates and separators, then save the company’s format.
From first call to final payment
Run the whole service business from one connected workspace.
Stop stitching together scheduling, estimates, field texts, invoices and spreadsheets. Keep customers, technicians, jobs and money connected from the office to the field.
Owner & office workspaceTechnician mobile modeCustomer approvals & payments30 days · no credit card
Today
Operations dashboard
+ Book job
Jobs today
8
Outstanding
$6.4k
Techs active
4
Upcoming jobs
9:00AC not coolingMiguelScheduled
11:30Water heaterChrisScheduled
2:00Panel repairDarrenScheduled
Attention needed
5
2 invoices · 2 follow-ups · 1 unassigned
Dispatch map
Live technicians + scheduled jobs
Built for service businesses that live between the office, the truck and the customer’s front door
One connected system
Everything the service day needs. Without the software maze.
The goal is simple: the office books it, the technician sees it, the customer approves it, and the money gets tracked without re-entering the same information in five places.
Scheduling & dispatch
Book calls, assign technicians, manage the week, and see live field status from one dispatch workspace.
Estimates that turn into work
Build clear estimates, send them for customer approval, and keep the approved scope connected to the job.
Technician field mode
Give technicians a focused mobile workflow for directions, arrival, photos, notes, signatures, completion, and payment.
Invoices, deposits & balances
Track deposits, partial payments, cash, checks, ACH, card-by-phone records, and final balances without losing the money trail.
Live dispatch map
See technician GPS positions beside scheduled jobs, route the day, and identify the nearest technician for unassigned work.
Customer automations
Configure appointment reminders, estimate follow-ups, overdue invoice reminders, service-plan reminders, and review requests. Delivery depends on enabled reminders and connected communication channels.
QuickBooks Online connection
QuickBooks accounting handoff has passed sandbox testing; production approval is pending. When available, each business connects its own account and chooses which customers, eligible invoices, and completed payments to sync.
A workflow people can actually follow
Customer → estimate → job → invoice → payment.
Each step carries the information forward, so the business always knows what was promised, who is going, what happened, and what is still owed.
01
Customer
Keep contact, address, equipment and service history together.
02
Estimate
Present options and collect customer approval online.
03
Job
Schedule, dispatch and guide the technician through the visit.
04
Invoice
Carry deposits and approved work into the final balance.
05
Payment
Collect or record payment and close the job cleanly.
Document the work
Before/after photos, technician notes, documents and customer signatures stay on the job.
Keep roles separated
Owners, dispatchers, office staff and technicians see the tools appropriate to their job.
Know what needs attention
Surface overdue money, unassigned jobs, follow-ups, estimate approvals, service due dates and low stock.
Optional upgrades · coming soon
Add the tools your business grows into.
Keep your everyday service workflow in your main plan. These optional packages expand inventory and project management. Existing included tools stay included.
Advanced Inventory
Prepare the truck, track materials and keep purchasing organized as your team grows.
$19 / company / month
Planned launch price, additional to your main plan
Package roadmap
- Truck and warehouse workflows
- Barcode scanning and item labels
- Purchase deliveries and job stock reservations
Projects & Subcontract Work
Keep multi-visit work together by contractor, job site, address or lot.
$15 / company / month
Planned launch price, additional to your main plan
Package roadmap
- Project phases and site progress
- Connected dispatch jobs and invoices
- Milestone billing and project cost reporting
Inventory + Projects bundle
Both packages for one company. Save $5/month versus purchasing separately.
$29 / month
Founders offer · first 15 participating companies
After the packages are ready and activated, eligible companies receive both free for 60 days. Then choose the optional $19/month bundle for your first 12 paid months; $29/month afterward. We confirm eligibility and your start date before activation.
Packages are in development and are not available to purchase yet. Some tools already exist in the workspace; the roadmap also includes unfinished features. All prices are USD, per company, plus applicable taxes. Saving interest does not start billing, begin a free period or reserve a founders place.
Company owners can save their choices under Settings → Add-ons.
Open owner add-on choices →Built for the trades
Flexible enough for different service companies. Focused enough to make sense.
Use the same operating flow whether the company is dispatching emergency calls, preventive maintenance, recurring service, repairs, or larger installation work.
HVAC software →Plumbing software →Electrical software →Garage DoorPest ControlIrrigationLandscapingMechanical & Refrigeration
Field Mode
The technician sees the next action—not the whole office.
1Scheduled
2En route
3On site
4Complete
5Paid
Call
Directions
Work
Connected services
Use CenterDispatch as the operating system—not the bank, accounting system, or phone carrier.
Check live availability in Settings or with support before buying a provider plan. Some connections are still in testing or awaiting provider approval. Connect your company’s own accounts when the integration is available. Payment, accounting, e-signature and phone providers bill your company separately from the CenterDispatch software subscription.
Payments
Connect your company’s supported payment account. Processing fees stay with the payment provider.
Visit Stripe ↗Phone & SMS
Connect your own Twilio account and existing number for calling and texting in CenterDispatch. Twilio bills your company directly for its services and usage.
Visit Twilio ↗Accounting
QuickBooks Online accounting handoff is in sandbox testing. Production approval is pending; live accounting sync is not yet available.
Visit QuickBooks Online ↗E-signature
DocuSign has passed sandbox testing. Its production integration is not yet available; confirm availability before purchasing a provider plan.
Visit DocuSign ↗External-service charges are separate. Availability, provider pricing, usage charges, carrier fees, compliance requirements and provider terms are not included in the CenterDispatch software subscription.
FAQ
Questions before you start?
Can I export hours for my payroll company?+
Yes. Download standard CSV totals or shift details, or choose Other payroll to customize the layout. The owner can save a company format. Confirm the import requirements with your payroll provider; direct ADP and Paychex connections are not included, and exports are not certified by either provider. Exports contain recorded hours, without calculating wages, overtime, taxes or break deductions.
What kind of businesses is this built for?+
Small and growing field-service companies that need one place to manage customers, estimates, scheduling, technicians, jobs, invoices, payments, and recurring service.
Can each company use its own logo and branding?+
Yes. The workspace supports company branding, including business name, logo, contact information, service area, and brand color.
Can technicians use it from a phone or tablet?+
Yes. Field Mode is designed around the technician’s daily workflow, with large touch-friendly actions for directions, arrival, work documentation, completion, and payment.
Does it support deposits and payments taken outside the app?+
Yes. Deposits and payments can be recorded for cash, check, ACH, card taken by phone, or another method. They reduce the remaining balance automatically.
Does it include maps and technician locations?+
Yes. Dispatch includes technician GPS positions, scheduled job locations, route shortcuts, and nearest-technician suggestions when location sharing is enabled.
Can customers approve estimates online?+
Yes. Customers can receive a branded estimate, review the options, choose one, and approve it electronically before the job moves forward.
How does the 30-day trial work?+
The Early Access trial includes the Team plan for 30 days with up to 5 field technicians and 10 office or management users. No credit card is required and there is no automatic charge. A 7-day read-only period follows the trial before access expires.
Are all provider connections ready for live use?+
Some integrations are still being tested or awaiting approval. QuickBooks production approval is pending, and DocuSign production integration is not yet available. Phone and payment services require your own eligible provider account and setup. Confirm live availability with support before purchasing a provider plan.
Are phone, payment, accounting, or e-signature provider fees included?+
No. Your company connects its own provider accounts and pays those providers directly. Payment processing, accounting, e-signature and Twilio services, including numbers, calls, texts and required registration, are separate from the CenterDispatch software subscription.
Put the service day in one place
Run the office. Run the field. Know what got paid.
Create your company workspace and start building the customer-to-payment workflow around the way your team actually works.